Our average lead time is two weeks; however, lead times can vary depending upon the time of year, size of the order and availability of parts. Once we receive your order and payment, we will issue a work order to our factory immediately. If your item(s) is in stock, we will ship it within three business days. If it is not in stock, we will assemble your order and ship it in between two and four weeks, unless we notify you otherwise. We work extremely hard to turn orders around as quickly as possible while maintaining our commitment to producing high-quality, hand-crafted products made to your specifications.

Once we complete your order, please allow between two and eight days for shipping. Orders typically arrive between three and six weeks from the time we receive your order and payment.

We use UPS to ship most orders within the continental United States. Shipping charges will be added to your order as follows:

Total Price of Order	Shipping Charge
$0-$30 $31-$100 $101-$200 $201 or more	$10.00 $17.00 $25.00 10% of total order zone 1 12% of total order zone 2

Oversized Shipping Quote
Some of our items are considered oversized because we can not always ship them at the rates listed above. If your order is oversized one of our sales representatives will contact you with a shipping quote for approval prior to finalizing your order and payment.

Frieght Delivery
Large quantity orders with items too large to be dependably and economically shipped by UPS will be shipped with a freight carrier. If your order is oversized, we will contact you and provide you with the best possible delivery rates. We will charge you our actual shipping cost for freight delivery, plus a modest handling and material fee.

Exports
Contact us for international shipping rates. We will complete the required paperwork to ship our products; however, you are responsible for all additional paperwork, duty and taxes required prior to delivery.

Rush Delivery
If you need your fixture in a hurry, please call to arrange upgrades to shipping options for an extra charge.

Hawaii, Alaska, US Territories and Canada
Contact us for current shipping rates outside the continental United States.

E-mail Notification
If you provide us with your e-mail address when you place your order, we can notify you when we ship your package and provide you with the UPS tracking number.

Freight Damage and Returns
Please inspect your order the moment you receive it. Our packaging is top-notch but our products are fragile. If a fixture or shade arrives damaged, please contact Schoolhouse Electric Co. right away so we can arrange for an exchange. We will issue a Return Goods Authorization (RGA) number and priority-schedule a replacement. Save all cartons, packing materials and your damaged or unwanted item, and we will help determine the best way to return it when you call us.